@EcovacsUS has email DENIED my request on my dead robot. @meinck Lover the speed of Eufy’s cameras and notifications..but if their servers go down, so do notifications and any playback. Yes it’s local, but requires an online directory to get to it… that’s not local. @EufyOfficial are servers down??? The best home security system provides plenty of peace of mind, but it can’t do everything all the time. My eufy is extremely agitated and I am unable to get it to quiet down. It comes with nearly everything I could want in a video doorbell. @robbinalexander With my android phone app, connecting to the doorbell 2 live view almost always failed or connected after a long delay. BUT. It's been 2 weeks. I was driving myself crazy thinking I did something wrong. Re: Doorbell 2 live view connection problem. To add , the Chime Pro is similar to the Ring Chime but with a built in WiFi extender. @AnkerOfficial I live in Turkey. However, the product's mop feature was broken. © Ookla, LLC. Live view connection speed is dependant on signal strength, distance from router, Wifi speeds, efficiency/ age of router, mobile phone connection and more. You cannot access local recordings without an internet connection. Neither google home nor alexa can connect to Eufy home but the Eufy home app will control my devices. Again! Yes it’s local, but requires an online directory to get to it… that’s not local. And is the any issue with continuously live streaming from a eufy floodlight? I have had 2 deliveries today where the delivery person rang my bell and this was not picked up by the Eufy system . And is the any issue with continuously live streaming from a eufy floodlight? @JeffreyGreaves1 @EufyOfficial do eufy cams capture motion even when the camera feed is being live streamed? Still have all of my recordings. Neither Google or Alexa can control my lights at the moment? When can I expect the issue to be resolved. Didn’t fix the issue. @theambient @jp2e Might want to revisit this "and – crucially – without a reliance on the cloud". Any suggestions? @EufyOfficial Just installed two Cam2. Again! always given benefit of the doubt. Can you advise how to fix it because I’m ready to rio this Ring doorbell out as it’s been worthless for live connectivity due to very slow response time. Seems to be a known issue. Blatant disregard for security. wdadli1, with my setup, there were 2 types of delays that I wanted to reduce. @Makitso @TheHookUp1 I want one that really integrates to home assistant and with Alexa but have not been able to decide. @Homekitgeek @adammiarka @theambient @jp2e The eufy HomeBase received an update 25 mins ago to 184.108.40.206.h. @TheMustakim @AnkerOfficial @EufyOfficial geofencing is not working on your #eufycam system !! Customer service is not responding. always given benefit of the doubt. Does the video doorbell require existing doorbell wiring? Within two days, they repaired the product and sent a gift headset with it. @EufyOfficial is there an issue with smart devices? We hope you continue to enjoy your "Ring of Security". The router running the home network has been running the entire time. So far they are fabulous. @EufyOfficial your customer support is a prime example of how the customer is NOT your main focus. @EufyOfficial after updating yesterday my EufyCam to 2.0.89 it stopped detecting motion in Homekit. Any thoughts? @EufyOfficial Are the servers down? @Zip16863710 I have had 2 deliveries today where the delivery person rang my bell and this was not picked up by the Eufy system . When can I expect the issue to be resolved. @cromaretail This is regarding my complaint with ref no: SR17082000865. This product falls under amazon’s choice and currently in high demand for its functionality. How do you rate Eufy over the past 3 months? If Eufy's servers go down, you can not access your recordings at all, nor change the alarm system setup. Hey @IndiaAnker, do you have a customer support number for India? The Eufy Video Doorbell ($159.99) is a Wi-Fi-enabled smart doorbell that offers a high-resolution HDR (high dynamic range) camera, intelligent motion detection, and … I ordered a Eufy Vacuum. Basically now all we have is an expense paperweight. With HDR support and a smart algorithm, you can easily differentiate between people, packages, pets, solicitors, and strangers. When will it be fixed? Every single Ring product is fully connectable to 2.4GHz wireless networks and tends to work just fine with it. @EufyOfficial Your servers are down. So many issues Warranty 3 months? Since most of the Eufy security devices use the same protocols (REST, P2P and MQTT), it should be possible to add the other devices fairly easily. @adammiarka Everyone has this issue. After merely two days of use, already a major service outage across entire US and Australia. I guess it's time to buy a Eufy or Roomba. @EcovacsUS_help @ecovacsrobotics. It's been this way since 27th August ? @yymah So far they are fabulous. @EufyOfficial are servers down??? Fix Cannot Connect to the Application Server Error @cromaretail This is regarding my complaint with ref no: SR17082000865. Verified Purchase. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. When I had ordered, the website clearly mentioned "country of origin as USA", but when the box arrived it said made in China. Thank you very much. Try again later to see if the problem has been corrected. @EufyOfficial after updating yesterday my EufyCam to 2.0.89 it stopped detecting motion in Homekit. If you are running the indoor cams, they will not boot up either without a server connection. So many issues Warranty 3 months? @petersagal Eufy seems to work and doesn't require any cloud service/storage. Hey @IndiaAnker, do you have a customer support number for India? @EufyOfficial is there a connectivity issue between eufy and smart assistants? I sent it to the service right away. “Cannot connect to the application server. What exactly is a chime pro network? @Chris_bdx Archived Forums > Configuration Manager 2012 - Application Management. @Vaishaliflyhigh When will it be fixed? Reviewed in the United States on June 12, 2020. Eufy sells smart home solutions designed to make your life at home more convenient, including robotic vacuums, security cameras, video doorbells, and more. As an easy first step, I always recommend uninstalling and reinstalling the Ring app to ensure it is up to date. I am pretty sure Eufy still does not have a working integration. @caylapetroni Anyone looking at indoor cameras, I can't recommend staying away from @EufyOfficial enough. It's not just me either.l nor my setup. Just Google search it. Mine is going to be returned. Neither Google or Alexa can control my lights at the moment? @meinck Lover the speed of Eufy’s cameras and notifications..but if their servers go down, so do notifications and any playback. The website cannot communicate with the server. 1.0 out of 5 stars “Unable to connect to application server.” and phone and chat supports are down… What the flying. @AOzgunduru This unit was replaced 2-25-20. If you feel that Wifi signal is the culprit for a delayed connection to video streams, we definitely recommend checking out our, To learn more about how the Chime Pro extends Wifi , take a look at this. @thuettemeister 15+ issues w/ 2 robots. HKSV is enabled on 4 of them. This might be a temporary problem. @EufyOfficial is there a connectivity issue between eufy and smart assistants? I bought your Eufy RoboVac L70. Blatant disregard for security. Tried restart of the camera and the Apple TV Home Hub. @EufyOfficial when will you fix activity zones for the eufy 2? A Chime Pro is a great way to extend signal, decrease distance, and avoid major interferences. @FandangoCarllos I am in Australia and have a 2 camera setup (bullet cam version with battery backup). @juuunnkkk @AnkerOfficial @EufyOfficial geofencing is not working on your #eufycam system !! Great question @wdadli1 ! It was working fine for a about 2 hours then stopped working in the evening. Any suggestions? It was working fine for a about 2 hours then stopped working in the evening.
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